Delivery

Southern Cross Vapers only ship within Australia with same day or next business day despatch.

Southern Cross Vapers service Sydney, Canberra, Melbourne, Brisbane, Hobart, Perth & Darwin including all rural areas located in NSW, ACT, VIC, QLD, TAS, SA, WA & NT.

Same day despatch cut off time is around 12.00pm Australian Eastern Standard Time. Same day despatch is open to discretion.

Tracking information is uploaded every day between the hours of 2.00pm and 5.30pm Australian Eastern Standard Time.

Southern Cross Vapers only use Australia post for all deliveries.

Postage Rates and Approximate Australia Post Lead times below

Standard Postage:
Australian Capital Cities: Please allow 3-6 business days
Australian Rural Areas: Please allow 3-7 business days
 
Parcel Post Size Satchels Parcel Post Price
up to 0.5KG (220mm x 355mm) $8.50
up to 3.0KG (310mm x 405mm) $13.80
up to 5.0KG (435mm x 510mm) $17.60
 
 
Express Postage:
Australian Capital Cities: Please allow 1-2 business days
Australian Rural Areas: Please allow 2-5 business days
 
Express Post Size Satchels Express Post Price
up to 0.5KG (220mm x 355mm) $11.35
up to 3.0KG (310mm x 405mm) $16.40
up to 5.0KG (435mm x 510mm) $24.80
 
 
Please Note: The above delivery times are estimates from Australia Post, If you are not happy with Australia Post delivery time estimates please call Australia Post on 137678 and discuss it with them.
 
The day your order is shipped, Saturday, Sunday, Public Holidays and Days that Australia Post are closed are not Business Days and are not counted with Australia Post Delivery estimates.
Southern Cross Vapers accepts no responsibility for delays with Australia Post mail service, all stated delivery times are based on Australia Post website.
 
Once you have received your tracking number and Australia Post has your package and it is in transit, it is your responsability to track and take delivery NOT Southern Cross Vapers. If you feel something is not right about the delivery while it is with Australia Post. Please contact Australia Post on 137678 with your tracking number and they will investigate for you.